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Importance of volunteers

Volunteers are crucial to what we do and we always welcome people who are willing to give up some of their time to help others. Without them we could not exist.

The majority provide advice and information to the public, whilst some do vital administration, research and campaigning work. The roles can be challenging, interesting and most of all rewarding. A structured training programme tailored to each role is provided that involves both self-paced study and in-bureau group sessions.

Our Leaflet offers more information.  


Roles for volunteers

We have several roles for volunteers including:


How to apply

Please complete the volunteering application form and email to


Citizens Advice Colchester

Ground Floor

Blackburn House

32 Crouch Street


CO3 3HH.


If your application matches our criteria, we will shortlist you for an interview. Once you have confirmed your attendance, you will be  sent a short competency-based test via email for completion prior to your appointment. 

We look forward to receiving your application.



What's news

Colchester Advice Network

Jun 12, 2018
Colchester Advice Network has been shut down


Mar 14, 2017

Wivenhoe library 

Citizens Advice now has a drop-in service in...


Citizens Advice Colchester

Blackburn House, 32 Crouch Street, Colchester, CO3 3HH

Telephone: 0344 477 0808

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